Payment Policy
Payment Policy
1. Payment Policy
At Shivoza, we provide a secure shopping experience. We exclusively use PayPal to process all transactions.
- Payment Methods: You can pay using your PayPal balance or via Credit/Debit Cards (Visa, Mastercard, American Express, and Discover) through the PayPal Guest Checkout feature.
- Currency: All transactions are processed in U.S. Dollars (USD).
- Security: We do not store your card details. All financial information is handled securely by PayPal’s encrypted servers.
2. Shipping Policy
- Handling Time: 1–3 business days (Monday–Friday)
- Transit Time: 5–7 business days (Standard Shipping)
- Shipping Cost: $15 within the USA
- Order Cut-Off Time: 5:00 PM (GMT-05:00)
- Shipping Area: We ship to the United States only
3. Refund & Return Policy
- Return Window: 14 days from the date of delivery
- Condition: Items must be unused, in original packaging, with all tags attached
- Refund Method: Refunds are issued back to your original payment method (PayPal/Card)
- Refund Time: Once approved, your refund will be processed within 7 business days
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective
4. Updated FAQ (Quick View)
Q: Which payment methods do you accept?
We accept all major payments through PayPal, including credit and debit cards.
Q: Where are you located?
Our business is located at:
206 E 6th St
Lowry City, MO 64763
United States
Q: How long does it take to get a refund?
After we receive your return, it takes up to 7 business days for the refund to be processed. Additional time may be required by your bank or payment provider.
Business Details
Business Name: Shivoza
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: shivoza@modivyn.store
Business Address: 206 E 6th Stb Lowry City, MO 64763 United States